Publication of the report_Assessment of the Procedural Justice Application Tools Across Seven Basic Courts in Kosovo
Democracy Plus (D +) on Tuesday held a roundtable discussion where the policy report was presented on the topic “Evaluation report on the application of procedural justice in the seven basic courts of Kosovo.”
This report assesses the level of court user satisfaction with the services provided in Kosovo’s seven basic courts, and finally provides a set of recommendations aimed at improving the implementation of procedural justice.
Participants in the panel discussion were Zeinah Salahi – USAID Mission Chief in Kosovo, Albulena Haxhiu – Minister at the Ministry of Justice, Albert Zogaj, Chairman of the Kosovo Judicial Council and Kreshnik Gashi, Editor-in-Chief of KALLXO.com.
In addition to the suggestions from the participating panelists, in this roundtable discussion some recommendations were given by D+ including:
- Basic courts should promote the use of the court’s website via various channels, including social media, QR codes, and/or brochures;
- Basic courts should systematically inform citizens about the existence of complaint boxes and the option to write complaints, while assuring them that their complaints will be taken into consideration.
- All court users should be informed about their right to file disciplinary claims for violations of the judge and how to do so.
- All judges should be systematically trained about fair treatment of each court user.
You can read full report here